Privacy Policy
Effective Date: May 20, 2026
Driven Auto Styling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (drivenautostyling.us), use our services, or communicate with us via phone, email, or text message.
Information We Collect
We may collect the following types of information when you interact with us:
- Name, email address, and phone number
- Vehicle information (year, make, model, color)
- Service preferences and appointment details
- SMS/text messaging consent preferences
- Website usage data collected through cookies and analytics tools (pages visited, time on site, referring source)
- Device and browser information
How We Use Your Information
We use the information we collect to:
- Provide and deliver our automotive styling services
- Communicate with you about appointments, estimates, and service updates
- Send promotional offers, discounts, and service reminders (with your consent)
- Improve our website, services, and customer experience
- Respond to your inquiries and support requests
- Comply with legal obligations
SMS/Text Messaging
By providing your phone number and opting in, you consent to receive SMS/text messages from Driven Auto Styling. These messages may include:
- Appointment confirmations and reminders
- Service status updates
- Promotional offers and discounts (with your consent)
Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt out of SMS messages at any time by texting STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent unless you re-subscribe.
Help: For assistance, text HELP to any message you receive from us, or contact us at (267) 307-1589 or contact@drivenautostyling.us.
Driven Auto Styling is the sender of all SMS messages. Consent to receive SMS messages is not a condition of purchasing any goods or services from us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or appointment scheduling, is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.
Cookies and Analytics
Our website uses cookies and third-party analytics tools to understand how visitors use our site and to improve your experience. These tools include:
- Google Analytics — tracks website traffic, user behavior, and conversion data
- Microsoft Clarity — provides heatmaps and anonymized session recordings to help us understand how users interact with our site
- Mailchimp — manages our email marketing communications and tracks email engagement
You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
Data Sharing
We do not share your personal information with unrelated third parties for their own marketing purposes. We may share your information only with trusted service providers who assist us in operating our business, including:
- Payment processors for secure transaction handling
- Scheduling and appointment management software
- Email and SMS marketing platforms
- Website hosting and analytics providers
These service providers are contractually obligated to use your information only to provide services to us and are required to protect your data.
We may also disclose information when required by law, such as in response to a subpoena or legal process.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of data transmission or storage is completely secure, we strive to use commercially acceptable means to protect your information.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Opt out of marketing emails by clicking the "unsubscribe" link in any promotional email
- Opt out of SMS messages by texting STOP at any time
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Driven Auto Styling
2500 Wilmot St
Philadelphia, PA 19137
Phone: (267) 307-1589
Email: contact@drivenautostyling.us
Hours: Tuesday – Saturday, 10AM – 6PM